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Product quality and safety: essential requirements
Safe, quality products on every store shelf are an absolute priority for the Group.
From defining product specifications to operating our stores, we deploy comprehensive procedures to ensure that products we sell are safe, healthy and of good quality.
To meet with our approval, each supplier must submit to a thorough audit of its production facility that examines a host of criteria regarding the company’s site, cleanliness, production controls and environmental policies. Our audit of manufacturers chosen to supply Casino-brand food products is now conducted in accordance with the International Food Standard common to all French and German retailers.
Inspections are performed on a regular basis in the Group’s stores and warehouses to verify implementation of procedures and guides to best practices.
Independent laboratories routinely test Casino products year-round by randomly sampling the products sold in Group stores.
The Group has also implemented a highly effective warning system. Thanks to monitoring tools that can be speedily mobilised for action, such as our laboratory inspections and Consumer Information Centre, we can immediately recall or withdraw products at any time.
Our Food Risk Prevention Committee meets every other month to assess potential risks to the food products we supply. Thanks to scientific monitoring, conducted by an outside consultant, we can anticipate and manage risks linked to our operations more effectively. For example, we have taken steps to ensure that our products reflect concerns about subjects such as food allergies and the spread of obesity. Consistent with this precautionary approach, Casino chose to exclude all genetically modified organisms and their derivatives from its own-brand products as early as 1997.
In addition, the "Trace One" solution, a tool used collaboratively by Casino and its food product manufacturers to manage product specifications, offers an assurance of product traceability. By the close of 2008, 96% of our suppliers had joined the Trace One system.
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