CSR performance 2021

Committed employer

208,000 employees
38 % are under 30 years old
41 % of women in management
91/100 Average score in the equality index
8 770 employees with disabilities

Commerçant responsable

More than 25,000 organic products of which 2,800 private-label food products
1,2 billion € in organic sales
+250 100% organic stores
100 % of eggs sold in stores in France come from cage-free hens

Environment and climate

– 20 % greenhouse gas emissions between 2015 and 2021
-11 % of the Group’s power consumption in Kwh/m2 between 2015 and 2021

Trusted partner

87 % of the factories located in at-risk countries producing private-label products are covered by an ICS social audit
100 % of the palm oil used in the private-label food products in France is RSPO-certified

Local corporate citizen

4 foundations that act in favour of the most vulnerable in France and Latin America
More than 105,000 people benefiting from the Foundations’ actions
More than 32,000 tons of goods donated to Food Banks

CSR Performance monitoring

Non-financial rating


Mood’ys  ESG Solutions


CDP Climat




Rating year

  2021   2020    2019   2018   

The Group’s inclusion in these non-financial indices, which comprise the top-performing companies in terms of social, environmental and governance criteria, demonstrates the depth of its commitment to CSR.

In 2021, the Group’s ESG commitment was recognised by Moody’s ESG Solutions, ranking Casino Group first in its industry. The Group also maintained its B rating on climate protection from CDP.

In 2021, the Group was included in the MSCI ACWI Food & Staples Retailing indices. Since 2020, Grupo Éxito has ranked among the top ten most sustainable retailers in the world according to the Dow Jones Sustainability Index and in 2021, GPA was again listed in the Brazilian Stock Exchange’s ISE B3 corporate sustainability index, in recognition of its climate, social and governance commitments.

Commited employer

Consolidated workforce by country

Répartition de l'effectif Groupe par pays

74% of the Group’s workforces is located in Latin America and 26% in France.

Consolidated workforce by age

répartition de l'effectif Groupe par tranche d'age

Committed to encouraging the integration of young people into the job market, Casino Group has more than 78,600 employees under the age of 30.

Consolidated workforce by type of employment contract (permanent/fixed term)



Amérique latine

94 %
6 %
93 %
7 %
94 %
6 %

  % permanent employees
  % of fixed-term employees

Casino Group employs a large majority of its employees on permanent contracts, with 94% on permanent contracts.

Workforce breakdown by full-time/part-time employment



Amérique latine

85 %
15 %
76 %
24 %
88 %
12 %

  % in full-time employment
  % in part-time employment

85 % of employees work full time.

Representation of women in the consolidated workforce and in management by country

Objectif 2025



Amérique latine

45 %
52 %
41 %
55 %

  % of women employees
  % of women in management

Having met its commitment to increase the number of women in management by 5 percentage points between 2015 and 2020, the Group has now set a target for women to hold 45% of management positions by 2025. The increase in the number of female executives within the Group is one of the two CSR criteria taken into account in the variable compensation of executives in France and Brazil.

The Group is active on the full range of workplace equality issues, including gender diversity across job categories, career management services for women, fairness in human resources processes (pay, training, hiring and promotions) and parenthood. Casino was awarded the “Afnor Workplace Equality Label” in 2013. In 2016, the Group adopted the Women’s Empowerment Principles backed by UN Women.

Change in the number of Group employees with disabilities

Objective 2025



4.5 %
4.2 %
3.0 %

+ 32 %

The Group employs 8,770 people with disabilities, an increase of 32% since 2015, a positive outcome of programmes in place for several years. The Group has therefore met its target of raising the number of employees with disabilities by 1 percentage point between 2015 and 2021, from 3% to 4.2% of the workforce, and is targeting 4.5% by 2025. 

Trusted partner

Number of ICS audits conducted by the Group

audit sociaux

  83 % Audits directly commissioned by the Group
  17 % Audits commissioned by another ICS member

1,187 ICS social audits were carried out in factories involved in the production of private-label products for the Group in 2021, including 83% commissioned by Casino Group. The Group’s goal is for all of the facilities producing private-label products in countries at risk to be covered by a valid ICS social audit performed within the previous two years.

Local corporate citizen

Donations of food goods in meal equivalent* – In millions

  Donations from stores and warehouses
  Collection from customers

In 2021, the equivalent of over 65 million meals was donated to food banks or other social welfare organisations*. Donations from stores and warehouses rose by 38% from 2020. The Group first partnered with the French food bank federation (FFBA) in 2009, and renewed the alliance for a further three years in 2019.

*including the nationwide customer campaign.

Amounts paid for solidarity (Donations and foundations*) – In millions of euros

* Foundations’ budget, collection and donations (shops, warehouses and customers).

More than 105,000 peoples benefited in 2021 from the initiatives led by Casino Group’s four foundations.

Environmentally proactive Group

Change in greenhouse gas emissions of the Group

  Scope 1 (1)
  Scope 2 (2)

tonnes of Co2 equivalent

Change in greenhouse gas emission in France

  Scope 1 (1)
  Scope 2 (2)

tonnes of Co2 equivalent

(1) Scope 1 includes greenhouse gas emissions from energy consumed directly by the Group, emissions from leakages of refrigerants used in cooling cabinets in stores, warehouses and air conditioning systems, emissions related to the transport of goods under operational control and employee business travel using company vehicles.

(2) Scope 2 emissions or indirect emissions relate to the Group’s energy consumption, which mainly concerns electricity consumption.

Breakdown of Scope 1 and 2 greenhouse gas emissions

As signatory to the Science Based Target initiative, Casino Group takes up the following commitments in line with international objectives:

– 18% reduction in Scope 1 and Scope 2 greenhouse gas emissions by 2025 compared with 2015, and 38% by 2030 compared with 2015;

– 10% reduction in Scope 3 emissions between 2018 and 2025 in the categories “product and service purchases” and “use of products sold”, which account for more than 65% of indirect emissions.

The emissions associated with refrigerants and energy used by buildings represented 91% of its Scope 1 and 2 greenhouse gas emissions in 2021.

The Group reduced its Scope 1 and 2 greenhouse gas emissions between 2015 and 2021 by 20%, with a 47% decrease in France. The 12% drop in emissions between 2020 and 2021 was due to ongoing Group-wide efforts to improve its energy efficiency, use more refrigerant gases with a lower impact on the climate and reduce the carbon footprint of the transport of goods in France. 

Evolution of the energy efficiency of the Group’s stores




Proportion of renewable energy used by the Group

0 %

The observed improvements in electricity use per sq.m are attributable to the ongoing roll-out of energy performance contracts in all countries and the implementation of energy management systems in accordance with ISO 50001 recommendations. The Group’s average electrical intensity declined by 3% between 2019 and 2021. 37% of the electricity used by the Group comes from renewable energy sources. The Group produced almost 70 GWh of green electricity through the facilities operating in 2021.

Change in volume of waste recovered (1)

The volume of waste recovered in stores and warehouses increased by more than 21% between 2019 and 2021. Cardboard accounts for more than 65% of all recovered waste.

Percentage of Group waste recovered in 2018

Percentage of waste recovered in France in 2021

(1) Non-hazardous store waste.

Responsible retailer

Number of products certified as organic and “sustainable”* (private-label and national brands)

*“Certified sustainable” products include those identified by a label which result from organic farming and fair trade, with certification attesting to an environmental progress approach, including MSC, NF Environment, FSC, PEFC and European Ecolabel labelling. The 2019 data was recalculated after an adjustment to the number of certified products meeting the indicator criteria at Éxito.

Organically farmed products

Products certified as “sustainable”

25 200
22 700
22 600
19 800
39 500
32 800
29 500
29 300





To support organic farming and reduce the use of pesticides, Casino Group is extending its range of certified organic products, with nearly 25,200 national and private-label brands in 2021, an increase of 12% compared with 2019. Organic products are sold in all of its banners, in order to make them accessible to all. The Group generated sales of €1.2 billion with organic food products in 2021. Committed to marketing a range of products that are more respectful of the environment and biodiversity, Casino Group sells more than 39,500 certified sustainable products its stores (an increase of 20% compared with 2020).

Animal welfare

0 %
of eggs sold came from cage-free hens in France

In 2020, the Group discontinued the sale of eggs from caged hens in France (under private labels and national brands). Casino has already committed to going a step further by pledging to eliminate egg products from caged hens in all its private-label products by 2025. GPA has also committed to discontinuing the sale of eggs from caged hens under its private labels by 2025. In addition, the Group is continuing to roll out animal welfare labelling on its products.

Products containing palm oil

0 %
RSPO-certified palm oil in France

In 2011, the Group joined the Roundtable on Sustainable Palm Oil (RSPO), pledging to use only RSPO-certified palm oil in France by 2020, prioritising crops certified to “Segregated” or “Identity Preserved” standards, which offers the added advantage of being able to trace the palm oil to its source.

Unless otherwise specified, the human resources, social and environmental data relates to the entities under the operational control of Casino Group and any of its majority-held subsidiaries, in France and abroad.

Data concerning affiliates, franchises and business leases are not included. The 2020 CSR reporting scope includes the consolidated data of store activity and the associated support services (logistics, purchasing, human resources, etc.) of business units located in:

  • France, comprising operations under the Casino, Monoprix (including Naturalia), Cdiscount and Franprix banners;
  • Brazil, encompassing the operations of Pão de Açúcar Group (GPA) and its entities  Assaí;
  • Colombia, comprising Grupo Éxito operations;
  • Uruguay, comprising Grupo Disco and Devoto operations;
  • Argentina, comprising Libertad operations.

Environmental data cover sites that operated for a full 12-month period.

The indicators proposed per square metre of retail space only cover the data reported by stores.

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